Support

Scan the Snap City QR code at their counter with your phone's camera, or tap Follow on any of their openings in the app. You'll get a push every time they post an opening.

Open the Alerts tab. If it says notifications are off, tap Turn on notifications (or allow them for Snap City in your phone's Settings). Also check the business isn't muted: its bell should be filled in. For nearby alerts, location needs to be on, ideally set to “Always” so alerts work while the app is closed.

Not in the app: the business is charged the moment you reserve, so a reservation is a commitment to show up. If something comes up, call the business (there's a Call button on the opening) so they can give the spot to someone else.

No. Snap City is free for customers. You pay the business for its service as you normally would.

Download the app, sign in, and choose “Fill openings at my business.” Add your address and a card for reservation fees, then post your first opening. Save your services and team (Business tab → Services & team) so posting takes two taps.

Nothing to sign up or to post, and no monthly fee. You pay a flat fee only when a customer reserves one of your openings: $5 per reservation for small businesses, $10 for larger ones.

Print your QR poster from the QR code tab (Save as PDF) and put it at your counter. Everyone who scans it follows you and hears about every opening. Customers nearby who've turned on alerts for your category hear about openings too.

Yes, as long as nobody has reserved it yet. Open it from the Openings tab and tap Cancel opening.

Email support@snapcity.app with the opening and the date. If the problem was on our side, we'll make it right.

In the app, open Profile (tap your initials, top right) and choose Delete account. It permanently removes your account and its data, as described in our Privacy Policy. You can also email support@snapcity.app and we'll do it for you.

Open Profile and switch sides. The app opens on the side you used last.