SnapTerms of Service
Effective November 11, 2026
These terms are an agreement between you and Snap City (“we”) for using the Snap City app, the business dashboard and this website. By creating an account or using Snap City, you agree to them. If you don't agree, please don't use Snap City.
What Snap City is
Snap City is a marketplace: businesses post short-notice openings, and customers get alerted and reserve them. We aren't a party to the appointment itself. The business provides the service, sets its prices and is responsible for honoring reservations. We don't guarantee the quality, safety or legality of any business or service listed.
Your account
You must be at least 18 to create an account. Keep your information accurate and your sign-in secure; you're responsible for what happens under your account. One account can be both a customer and a business.
For customers
- Snap City is free for customers. You pay the business for its service, on its terms. Prices shown in the app are set by the business and are for reference.
- Openings are first come, first served. An opening can be taken between the moment you see it and the moment you tap Reserve.
- Reserving is a commitment to show up. Reservations can't be cancelled in the app, because the business is charged when you reserve. If something comes up, contact the business directly.
- Repeatedly reserving and not showing up may get your account suspended.
For businesses
Posting openings
Post only openings you can honor, for services you're licensed and permitted to provide. You set each opening's time, length, number of spots and optional price. You can cancel an opening only while nobody has reserved it.
Fees
Posting is free and there's no monthly fee. You're charged a flat fee for each reservation made on your openings: $5 per reservation for small businesses and $10 for larger businesses, as shown in your account. Fees are charged to your card on file when the reservation is made, don't include any taxes, and are non-refundable except as described below.
Your card on file
You need a valid card on file to post openings, and you authorize us to charge it for the fees you incur. If you remove your card, you can't post until you add one. If a charge fails, we may pause your posting and collect what's owed.
Honoring reservations
If you can't honor a reservation, tell the customer. Repeatedly failing to honor reservations may get your business suspended. If a reservation went wrong because of a problem on our side, email support@snapcity.app and we'll review the fee in good faith.
Your content
You're responsible for your business details, services and openings. You give us permission to show them in Snap City and to send them to customers as alerts. Your QR code and poster are yours to print and share.
Acceptable use
- Don't post false, misleading or fraudulent openings.
- Don't use Snap City for anything unlawful, or to harass or discriminate against anyone.
- Don't try to reach accounts or data that aren't yours, or scrape, probe or disrupt the service.
- Don't use openings to advertise anything other than real availability.
We may remove content, and suspend or close accounts, that break these rules.
Location and notifications
Alerts depend on push notifications, and nearby alerts on your location. You control both in your phone's settings, and turning them off limits what Snap City can do. Our Privacy Policy explains how we handle this data.
The service
We provide Snap City “as is” and don't promise it will always be available or error-free. We may change, pause or end features at any time.
Disclaimers and limits on liability
To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue. Our total liability for any claim about Snap City is limited to the greater of the fees you paid us in the 12 months before the claim, or $100.
Indemnity
You agree to hold Snap City harmless from claims arising from your use of the service, the services you provide or receive through it, or your breaking these terms.
Ending your account
You can stop using Snap City and delete your account at any time (Profile → Delete account). We may suspend or close an account that breaks these terms or puts other users at risk. Fees already incurred are still owed.
Changes
We may update these terms. We'll post the new version here and update the effective date, and tell you in the app if a change is significant. Using Snap City after a change means you accept it.
Governing law
These terms are governed by the laws of the State of Utah and of the United States, without regard to conflict-of-law rules. Any dispute will be resolved only in the state or federal courts located in Utah, and you and we consent to their jurisdiction.